Booking

• Same day appointments are usually not possible, please reach out in advance when intending to book a service. 

• Other than eyebrow waxing, all appointments will require a deposit of 50% of the service amount at the time of booking. This deposit will be put towards your payment at the time of service.

•   You will be asked to provide card information when booking, even if a deposit is not required. This is for my protection, as the card provided will the charged in the event of a no-show. If you do not provide this information, the booking system will automatically cancel your appointment 48 hours prior to your appointment date. 

​

Lateness 

• There is a 5 minute grace period for brow wax appointments, and a 10 minute grace period for all other services. Please note that the amount of time you are late will be retracted from your service time (i.e. 55 minute facial becomes a 45 minute facial).

• If you arrive past your grace period, your appointment will be cancelled. You will be considered a no-show and charged 100% of the amount of your service.

​

Cancellation

• You will be sent a reminder via text message 48 hours before your appointment. That is your time to reschedule/cancel if needed.  

• If you cancel the day of your appointment, you will be required to pay for the service in full, and another appointment will not be scheduled until full payment is made. 

​

Payment

• Cash, debit and credit is accepted

• Payment is due at the completion of service

• Gift certificates are available for purchase of service and/or skincare products

• All gift certificate purchases are non-refundable

• All services are non-refundable

 

​​